1. Ship time
Our processing time is normally 2 business days and tracking number will be provided immediately once your order is shipped out. But tracking information will be available within 5 days after the Post Office update it.
2. Delivery time
DHL: 4-7 days to United States | Spain | France
Aliexpress standard shipping:
Usually 15-25 days to United Kingdom | Russia | United States | Spain | France | Netherlands | Germany | Ukraine | Japan |Korea |Singapore and so on,if you want the detail time,please contact us before order
China Post Air Mail: 30-70 days
E-packet: usually 15-25 days to United States | Germany | United Kingdom |Japan |Korea |Singapore
Kindly notice: Because of customers or Holiday or weather reason or force majeure, maybe sometimes it will delay, but we will extend the delivery time for you, so please wait some more time patiently.
4. Wholesale price and free express shipping
we accept wholesale pricedrop shipping Group buy and so on,if you order more than 18pcs one time,please contact us,we can discuss extra discount or free shipping (DHL EMS) , we can DHL to many countries(if you want to ship by DHL free,please contact us before order,because different country have different shipment cost,so the order amount will be also different), all order price can not include any taxes(Such as customs, consumption tax, other taxes)
5. Protection time
Please message us to extend your order protection time. So your payment will not be released to our account
6.I cancelled the order or refund money, why I still do not receive the refund ?
After the order cancelled or refund, it takes about 3-7 working days for Aliexpress to process the refund
7. Return and refund
1) Please check the package and the items carefully after receiving.
2) We support 15 days no reason to return, so you have 7 days to contact us(chat online or Email) and 15 days to return from the date items received. If the item in your possession more than 7 days, it will be seen as used and we will not issue you a refund or a replacement or free return, buyer will bear the return shipping cost.
3) All of the returned items should be in the original packing and buyer should provide the return tracking number, specific reason for returning.
4) We will make a full refund once the returned item was received.
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